Who gets my Instant Message (IM)?
University Librarians answer the questions. If you do not get an answer in a reasonable amount of time contact the library directly via phone or e-mail.
What can I ask?
Any kind of reference or research question is welcome. IM inquiries are treated like phone inquiries; if the question requires a more detailed response please contact the library directly.
When can I IM?
IM Reference service will be available during the following times (brief downtimes may occur):
Monday through Thursday 9:30 am to 9 pm
Friday 9:30 am to 4:30 pm
Saturday 1 pm to 4:30 pm
Sunday 6 pm to 9 pm
Closed on holidays
Who can IM?
IM reference service is available for BHSU students, faculty, and staff.
Can I use my own IM software?
Yes! Simply add the library to your buddy list. We are on the following networks:
