I get a login screen when I try to search a database via the library site from home. What are my username and password?
Only registered students, faculty, and staff of BHSU are allowed to access databases using off-campus computers. When prompted, please enter your BHSU e-mail address as your username and type in the password that you use to login to a BHSU computer or to access your BHSU e-mail.

Your Username: Type in your BHSU e-mail address (example: john.doe@bhsu.edu or john.doe@yellowjackets.bhsu.edu).

Your Password: Type in the password that you use to login to a BHSU computer or to access your BHSU e-mail.

I am a new student and do not have a BHSU e-mail address. How can I search research databases from an off-campus computer?
All newly registered students should retrieve their BHSU e-mail address and password from the online system available at https://www.bhsu.edu/loginhelp. This information is also required to login to any student computer located at the library.

My BHSU e-mail address and password do not work when I try to access a database from home. What should I do?
Your e-mail address should be active in the system in order to search databases that are available for off-campus use. If you have problems, then contact the Network and Computer Services (Computer Center) Help Desk at 642-6580 or online. The office is located in the basement of the BHSU Library.

I get a message stating "This page cannot be displayed" when I click a database link from my home computer. How can I resolve this problem?
This error could be due to several reasons. Please try the following steps:

1) Make sure you are using a current version of a Web browser. We recommend using Internet Explorer 8 or Firefox 3.

2) Make sure that SSL support is enabled in your browser. In Internet Explorer, click "Tools" on the top menu and select "Internet Options" from the dropdown list. Choose "Advanced" tab on the dialog box. Toward the bottom, you will find checkboxes for "Use SSL 1.0", "Use SSL 2.0" and "Use TLS 1.0". Select these three boxes if they are not already selected. Close the current browser window and open a new browser window. Try accessing the database again.

3) Delete your temporary Internet files and cookies. In Internet Explorer, click "Tools" on the top menu and select "Internet Options" from the dropdown list. The buttons for deleting temporary Internet files and cookies are in the middle of the General tab of the dialog box. Click those buttons. Close the current browser window and open a new browser window. Try accessing the database again.

4) Turn off any personal firewall installed on your computer. Open a new browser window and try accessing the database again.

5) Try accessing the database later after restarting the computer.

6) Please e-mail us with a description if your problem still is not resolved.

Are my username and password secured for accessing databases off-campus?
Yes. The library authentication system uses encryption technology to encrypt your username (BHSU e-mail address) and password.

Can I search all databases from my home computer?
You can search all databases that the library subscribes to except Ancestry Plus.

Can I print to the library printers from a personal laptop?
Yes. The drivers are available at http://print.bhsu.edu. 64-bit drivers are not currently available.